Order & Return Information

Payment Options

We accept Visa, MasterCard, and American Express.

Coupons & Promotional Codes

To use a coupon or promotional codes, click ‘View Cart’ after adding items to your cart. Then, enter your coupon code into the box located at the bottom of your shopping cart. If the coupon code is not active or is invalid, it will not be used in your order. If you feel that the coupon you have is valid, but does not work, please contact our customer service at uk@freshzcompanies.com for confirmation.

Shipping & Delivery

Return Policy

You may return or exchange your purchase, provided it is unopened and in its original packaging within 30 days of receiving the order. Once the package is opened it cannot be returned. We replace defective mouth guards at no charge provided you report the problem within 30 days of receiving the order.

Receipt of Purchase

To print a receipt of your purchase, click on the ‘My Account’ link on the top right side of the site.

Contact Us

Please call +31 851 149 060 or email uk@freshzcompanies.com with any unanswered or additional questions.

Warranty Claims

For warranty claims information, please visit our Warranty Pages